Completed -
Services are operating normally, and all systems are functioning as expected. Thank you for your patience while we completed our maintenance and monitoring.
Dec 13, 11:26 EST
Verifying -
Service has been restored and requests should now be processing normally. Our team is still completing final checks to ensure everything is fully stable. We will provide another update once validation is complete.
Dec 13, 10:53 EST
Update -
Our scheduled maintenance is taking longer than expected. The team is actively working to complete the remaining tasks, and we now estimate that the outage may continue for a short period beyond the original window.
We will provide another update as soon as the maintenance is completed. Thank you for your patience.
Dec 13, 10:27 EST
Update -
We ran into an error in our automation for the maintenance window that is requiring manual intervention. We expect an additional 20 minutes of downtime.
Dec 13, 10:02 EST
Update -
Engineers have begun performing the maintenance.
Dec 13, 09:04 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 09:00 EST
Scheduled -
To support platform reliability and continued improvements, we will be performing scheduled maintenance on Saturday, December 13, 2025, from 9:00 am to 10:00 am EST. This is part of our recurring maintenance window on the second Saturday of each month.
Expected impact
The platform and APIs may be temporarily unavailable during the window.
We expect any interruption to be 10 minutes or less, but you should plan for a possible outage of up to one hour.
You may see failed or delayed requests for trading, account information, or reporting during the interruption.
No action is required from you, but we recommend that you configure your trading systems and workflows to adjust a brief monthly downtime during this window.
We do not anticipate data loss, and our team will be actively monitoring the platform throughout the maintenance. We will post an update once the maintenance has been completed.
Dec 12, 10:21 EST