Resolved -
This incident has been resolved.
Oct 23, 11:45 EDT
Update -
We are continuing to monitor for any further issues.
Oct 23, 11:44 EDT
Update -
We have identified the issue is reoccurring again
Oct 23, 09:35 EDT
Monitoring -
Both Production and Sandbox environments have recovered and event flow is stable.
We identified a gap of approximately 7 hours of journal events during the incident period. The missing data has been captured from another source and will be reconciled separately.
We’ll continue to monitor to ensure no further impact.
Oct 23, 03:58 EDT
Update -
Sandbox events have resumed and system functionality is restored.
Oct 23, 03:30 EDT
Update -
We are still working on the recovery
Oct 23, 02:35 EDT
Identified -
We have identified the issue. This has affected Prod and Sandbox. Recovery in sandbox is in progress
Oct 23, 02:06 EDT
Investigating -
Client using SSE journal steam via API /v2beta1/events/journals/status will not be receiving the journal status due to ongoing issue.
Oct 23, 02:05 EDT